117865, 117874, 117877: Integrated Mentoring and Coaching

Click here to view the course details on the SAQA website: 117865, 117874, 117877

Topics Covered

Chapter 1: Prepare for coaching (on-the-job training)

• Review task performance in relation to performance requirements
• Needs analysis
• Stakeholder objectives
• Performance planning
• Learning styles
• Learning barriers and special needs
• Prepare the resources, personnel, and venue for training
• Include review in the planning phase

Chapter 2: Conduct the training sessions

• Brief learners on the training
• The demonstration
• Other methods of instruction
• Create an effective training presentation

Chapter 3: Monitor and report on learner progress

• Monitor learners' progress and performance
• Design good measures
• Data collection methods and tools
• Unsatisfactory performance
• Provide effective feedback: Coaching
• Record instruction and training given
• Confirm readiness for formal assessment

Chapter 4: Review training

• Role-players and their responsibilities
• Methods and extent of review
• Recommendations

Chapter 5: Mentoring and learner guidance in different environments

• Learner-centred guidance
• The mentor and learner relationship
• Mentoring and learner guidance in different contexts
• The phases of mentoring

Chapter 6: Identify the nature of a learner's needs and the assistance, support and guidance necessary

• Identification of a learner's needs
• Career-life stages
• Health problems
• Stress and anxiety
• Social and domestic problems
• Learning styles, preferences, and strategies
• Recognition of prior learning (RPL)
• Maintain and update information and support resources

Chapter 7: The learning contract - a mentoring agreement and individual development plan

• The mentoring agreement
• Prepare and manage an individual development plan (IDP)
• Goal setting
• Build in review

Chapter 8: Provide guidance, support and assistance

• The interview
• The knowledge and skills required by mentors
• Provide effective feedback: Mentors

Chapter 9: Maintain records of support and guidance provided

• Requirements of record keeping
• Confidentiality and information management

Chapter 10: Review and evaluate services provided

• Identify strengths and weaknesses through evaluation
• Use a checklist for evaluation of services provided

This course is part of the following qualifications that we offer:

1. Fundamental 96372 - Occupational Certificate: Career Development Information Officer Level 5, 120 Credits
2. Fundamental 97154 - Occupational Certificate: Occupational Trainer Level 4, 124 Credits
3. Fundamental 97542 - Occupational Certificate: Early Childhood Development Practitioner Level 4, 131 Credits
4. Fundamental 97691 - Occupational Certificate: Community Development Practitioner Level 5, 212 Credits