123391: Develop education, training and development (ETD) policies and procedures for an organization

Click here to view the course details on the SAQA website: 123391

Topics Covered

Chapter 1: The component parts of the education training and development practice process

• Introduction
• Provider responsibilities for ETD provision
• Provider responsibilities for ETD provision in terms of the purpose of the organization.
• Provider responsibilities for ETD provision in terms of the strategic intent of the organisation
• The scope of ETD provision
• Roles of stakeholders in ETD delivery and consumption
• Responsibility for capacity building and support
• Facilities and ETD resources
• Summary

Chapter 2: Develop an ETD framework and approach

• Introduction
• Organisational quality assurance philosophy
• Defining an Own Quality Assurance philosophy
• ETD Quality Management and the implications for human resource Development
• Core values and concepts for people development
• Organisational quality management is aligned with NQF core values
• What is SAQA's understanding of 'quality'?
• Core Values of the NQF
• The resource implications of legal compliance
• Policy and Legislative Framework of the NQF
• Criteria for accreditation of providers
• The etd policy framework aligned with organisational vision, mission and goals
• The NQF benchmarked against international models
• Malcolm baldridge national quality award
• European quality management award
• Australian quality award
• The koalaty kid program
• The deming prize
• The ISO 9000/12000 Quality Management Code of Practice
• Investors in People
• The balanced business scorecard
• The scottish quality management system
• The south african excellence model
• The systematic involvement of stakeholders
• Stakeholders
• Mechanisms for the systematic involvement of stakeholders
• Summary

Chapter 3: Develop ETD policies and procedures

• How to develop policies and procedures
• Developing the organisation's policy statement
• Implementing quality management processes and procedures
• Review procedures and mechanisms
• Programme delivery
• Delivery of applied and integrated competence
• Policies on staff selection, appraisal and development
• Procedures and mechanisms for learner guidance and support
• Procedures for assessments management
• Management policies on structures and resources
• The internal quality management system
• Summary of chapter 3

Chapter 4: Evaluate and review ETD policies and procedures

• Introduction
• Evaluating in accordance with system provisions
• Systematic gathering of feedback data
• Reviews and updates to products and practices
• Assigning of review responsibilities
• Recommendations for improvements
• Summary of chapter 4

This course is part of the following qualifications that we offer:

1. Elective 50331 - National Higher Certificate: Occupationally Directed Education, Training and Development Practices Level 6, 145 Credits