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114226: Interpret and manage conflicts within the workplace

Click here to view the course details on the SAQA website: 114226

NQF Level:

5

Credits:

8

Registration Price:

R 360 to be paid upon registration

Certification & Exam Price:

R 3600 to be paid before examination



Topics Covered

Chapter 1: Main sources of conflict

Chapter 2: Techniques in conflict management

Chapter 3: Strategies to resolve conflict

Chapter 4: Attributes of a good conflict manager


This course is part of the following qualifications that we offer:

  1. Fundamental 94598 - Occupational Certificate: Library Assistant Level 5, 127 Credits
  2. Fundamental 97708 - Occupational Certificate: Community Development Worker Level 4, 150 Credits
  3. Elective 50333 - National Diploma: Occupationally Directed Education, Training and Development Practices Level 5, 240 Credits